Monday February 6, 2012
KUALA LUMPUR: Malaysia Airports Holdings Bhd (MAHB) will be awarding the
concessionaires for 225 outlets at KLIA2 by July this year for a
scheduled opening in April 2013, according to senior general manager
commercial services Faizah Khairuddin.
“We are currently accepting tenders for 27 outlets until Jan 26. We're
doing it zone by zone and we will award by July this year because
everything has to be ready for opening by April 2013. Some 500 people
have expressed interest to operate at KLIA2,” Faizah told StarBiz.
Of the 225 outlets, 118 lots have been allocated for retail offerings,
81 lots for food and beverages (F&B) and 26 lots for services.
Faizah said MAHB received overwhelming response from interested parties
for space at KLIA2 when it conducted a brand preview presentation for
KLIA2 last month.
“We received very good response at our KLIA2 brand preview and had to
limit the number of participants to 800 because the room could not
accommodate more people,” she said, adding that the tender would be done
in an open and transparent manner.
Faizah explained that MAHB already had an idea of what range of shops it
wanted to operate at KLIA2, for example coffee-based products in certain
areas. She said MAHB had set up a website (www.klia2retail.com.my) to
provide all the details needed for tenderers to forecast their
respective business plans.
Faizah said that apart from the airside retail outlets at KLIA2, MAHB
was also working on the details for a landside mall in front of KLIA2.
However, the landside mall will not be a duty-free one. She said the
mall would be an integrated complex where it would be a point of
Airports are divided into landside and airside areas where the former is
basically the area before immigration while the latter is the area after
“We will anchor it with retail offering. It is very a unique concept ...
not just an airport. We will have both airside and landside malls for
passengers,” she said.
Faizah said the landside mall would have contemporary duplexes retail
offering and it would be good for its concessionaires. She said the
ground floor of the outlet could be a bookstore and there would be a
“We are maximising space as part of our plan to drive our
non-aeronautical revenue. KLIA2 is commercially driven,” she said.
MAHB no longer just rents out space but also supports and increases the
vibrancy of its airport for concessionaires.
“Under our Runway to Success business plan, we target revenue to hit
RM3bil by 2014, of which RM2bil will be contributed by non-aeronautical
while the balance of RM1bil will be from aeronautical.
“Currently, non-aeronautical revenue is about 55% with the balance 45%
from aeronautical,” Faizah said.
She said that in a traditional airport model, non-aeronautical revenue
accounted for about 30%, with 70% from aeronautical. “We want to reverse
Growing its commercial services such as rental of space, car park and
airside transit hotel is one of the ways for MAHB to increase its non-aeronatical
revenue, which has been growing in recent years.
In the financial year ended Dec 31, 2003 (FY03), MAHB's non-aeronautical
revenue stood at RM486mil but it has since grown significantly to
RM842mil in FY10.
According to the KLIA Aeropolis Master Plan, MAHB has identified 2,730
acres out of a total of 22,156 acres in KLIA for commercial development.
MAHB also targets to achieve RM185.5mil in property development revenue